Leavenworth

Green Shopping Bags at Chamber of Commerce Meeting

Introducing the "I Found It In Leavenworth" bag.

Accidental Bavarian will be at the September 21 Leavenworth Chamber of Commerce meeting to talk about reusable bags we have available for the upcoming holiday season that will continue to advertise Leavenworth after people go back home. We have a variety of types of bags with the familiar gazebo and facades of Front Street and "I Found It In Leavenworth" printed on the side. There is also an option to brand the bag with the name of your store on it. This fits in well with the green themes of the LIFE2 initiative. Please check our Shopping Bags page for pictures, pricing and ordering information.

We are coming in just for the meeting on this trip, but if you want to talk with us outside of the meeting, please contact us. See the bottom of this page for contact information.

 

Accidental Bavarian Announces 3rd Leavenworthy Award

We wanted to find a way to reward people or businesses who show the true spirit of Leavenworth. We have deemed them "Leavenworthy". It is not an award you can apply for, it must be earned. When we come across people or businesses we think have gone above and beyond, we will list them on our website and provide them with a picture and link they can use on their website to advertise that we consider them Leavenworthy.

Our third Leavenworthy award goes to The Fudge Hut & Bakery Creations.

Fudge Hut is one of our favorite places to go in Leavenworth. Every time we go, we need to get our fudge fix. Two things that were Leavenworthy: Fudge Hut changes the types of fudge they make depending on the season, and the key lime fudge.

 

What Do Customers Expect?

When we read the last Chamber newsletter, we were interested to see the comments from guests to Leavenworth. Since our website is written from a tourist's perspective, that got us thinking about what we expect as tourists when we are in town.

This list is what we came up with based on our experiences and the experiences of others. We hope it will help you to develop loyal customers for your business.

Here is our list of expectations as tourists:

• Tourists know that Leavenworth is a busy little town, but if we leave a phone message, we actually expect a call back in a timely manner. We're wanting to spend money. If we can't get a call back, we assume the service won't be very good, so we'll find somewhere else to spend our money.
• Many tourists are becoming much more tech savvy, so more and more they use the Internet to research things before they go. So first, if you have a website, you need to have Email contact information on every page. Just a link at the bottom of a page is adequate. Don't just have a contact form to fill in. Your site visitor never knows when they fill out a form if they will get a copy of the message back for their records and it makes them uncomfortable.
• If you have an Email address on your website, you MUST answer it. It doesn't have to be wordy reply, but at least you need to let them know you have seen it and will get back to them. A final answer to their question should be received no less than 24 hours later. Again, if we can't get an answer back, we'll go somewhere else.
• If we have ordered something and there are problems with the order, don't make us contact you to find out what is happening.
• If we are standing at your counter waiting to spend our money, we don't want to hear you finish your conversation with your fellow employee about how cross the last customer was or what you are making for dinner. We expect you to wrap up the conversation and take our money.

I know that tourists can be a pain in the neck and can be demanding, but they are trading their hard earned money to get away from their "everyday" and they expect good service in exchange for their dollars.

Remember, it costs far less to retain a customer than to get a new customer. Especially in this economy, you can't afford to lose customers and you need to develop customer loyalty. Leavenworth tourists, from our experience, are a very loyal bunch. They have places they like that they go to every time they are in town. If you give them a bad experience, they will look elsewhere, even other tourist towns if they have enough of a bad experience.

 

Please Update Your Information

We maintain links from our website to every business in Leavenworth we have been able to identify. We want to make sure the information we have for you is as complete as possible and provides value for potential tourists who come to our site and for you as well. For that we need your help.

Please come to Accidental Bavarian and check the information we have on you and the link to your site. We have included links for every business we have found in Leavenworth (and we found almost 700!). If we have any incorrect information, or if you feel we have categorized your business incorrectly, please go to our "Local Vendors" link at the bottom of each page and send us an EMail. And if you have suggestions for future additions to the website, please let us know that as well.

 

Please Link to Us

We love Leavenworth do our best to encourage people to visit. We created Accidental Bavarian to look at Leavenworth from a tourist's perspective. We promote tourism in Leavenworth by providing travelers information they need to plan a fun-filled, happy experience in the Northwest's Little Bavaria. We currently do this as a hobby and are not backed by any group of businesses in Leavenworth. We offer independent reviews and provide our own opinions.

Please link your website to ours. Click here for sample code you can include on your website to provide a link.

We also provide website development. Please contact us if you need to update your website or if you want us to create a new website for you.

 

Pass It On

While we have well almost 700 businesses in our database, we have only found Email addresses for about half of them. Please pass this Email on to anyone who has not received it and encourage them to Email us with updated information about their business.

So Fritzi and Mitzi, the Accidental Bavarians, say "Herzlich Willkommen, Leavenworth!"

 

Contact Information

The Accidental Bavarian
  3508 N Calispel St
  Spokane, WA 99205
  509/998-0991

EMail
  info@accidentalbavarian.com